Refund & Registration Policy
This policy applies to NNSFL registrations and applicable merchandise purchases. By registering or purchasing, you agree to the terms below.
- Registration commits resources: fields, officials, insurance, staffing, and scheduling.
- Refunds are time-based: earlier requests may be eligible; later requests may be denied.
- Processing fees: payment processor/platform fees are non-refundable.
- Discipline removals: removals due to conduct or policy violations are not refundable.
- Registrations: player, team, coach/staff registrations (where applicable).
- Event entries: team entry fees and related event charges.
- Merchandise: items purchased through the NNSFL store, where applicable.
- Before roster lock: refund requests may be approved minus processing/platform fees.
- After roster lock: refunds are not guaranteed and may be denied.
- Credits/transfers: NNSFL may approve a credit or transfer in place of a refund, at league discretion.
- Eligibility issues: if a player is ineligible, refund decisions are made case-by-case based on documentation and timing.
- Weather delays: delays or reschedules do not automatically trigger refunds.
- League cancellation: if NNSFL cancels an event/program, the league will determine whether refund, credit, or reschedule applies.
- Partial completion: if play starts and is interrupted due to weather/field conditions, refunds are not guaranteed.
- Safety decisions: safety-related pauses, delays, or cancellations are final.
- Defective/damaged items: replacement or exchange may be approved.
- Custom/print-to-order items: generally final sale unless defective.
- Return condition: items must be unused and in original condition/packaging where applicable.
- Shipping: return shipping is the buyer’s responsibility unless the issue is caused by NNSFL fulfillment.
- Submit requests through the Contact page.
- Include division, team name, program/event, and reason for request.
- Approved refunds are returned to the original payment method when possible.
- Refund posting time depends on your bank/payment provider.
Everything below is the official source of truth.
